Help center

Frequently asked questions

Can't find your answer? Send us a message or email [email protected] — we reply within 2 business days.

Using Comiku
What is Comiku?
Comiku turns photos, sketches or plain text into comic pages using cute AI art models, and can animate those pages into short motion-comic videos. You pick a style, tell your story, and the app draws it panel by panel with speech bubbles.
Do I need to know how to draw?
Not at all. Start from a photo, a rough doodle, or just a sentence like “a shy moon rabbit opens a midnight café” — Comiku does the drawing.
Which languages does the app support?
The interface is available in 20 languages. You can also translate your story text inside the app (costs a couple of gems per request).
Gems & purchases
What are gems and what do they cost?
Gems are Comiku's in-app currency. Creating a comic page costs 8–12 gems depending on the AI model, an animated video page costs 10 gems, translation costs 2 gems. Sign in and get 50 welcome gems free plus a 10-gem daily gift. Gem packs start at $4.99 for 500 gems — see pricing. Gems are a one-time purchase, never a subscription.
Is there a subscription?
No. Comiku has no subscriptions and no recurring charges. You only buy gem packs when you want them.
A generation failed — did I lose my gems?
No. If a comic, video or translation job fails, the gems are refunded to your balance automatically. You can see every movement in the app under your gem history.
How do refunds work?
Purchases are processed by Apple (App Store) or Google (Google Play), and refunds follow their policies. Request an App Store refund at reportaproblem.apple.com, or a Google Play refund from your order history. If something went wrong on our side (for example gems were not credited), contact us with your store receipt and we'll fix it.
I bought gems but they didn't arrive.
Make sure you're signed in to the same Comiku account you purchased with, then pull to refresh the store screen. Purchases are verified server-side and are safe to retry — you will never be charged twice for the same store transaction. Still missing? Send us the store receipt and your account email.
Do gems expire or transfer between devices?
Gems never expire. Sign in (Google, Apple, Facebook or email) and your balance and stories follow you to any device. Gems have no cash value and can't be transferred to another person or converted back to money.
Accounts & data
Can I use Comiku without creating an account?
Yes — you start as a guest tied to your device. When you later sign in, your guest gems and stories carry over automatically.
How do I delete my account and data?
In the app: Profile → Support → Delete account, or email [email protected] from your account email with the subject “Delete my account”. We remove your account, stories, uploads and personal data within 30 days, except records we must keep for legal/accounting reasons. See the Privacy Policy.
Who owns the comics I create?
You do. You can download, share and post your creations freely. Please make sure you have the rights to any photo you upload as a reference. See the Terms for the details.
Why does the app ask me to update?
Very old versions can lose compatibility with our servers. When that happens the app shows an update screen that links to the store; installing the latest version fixes it.
Support
How do I report a bug or inappropriate content?
In the app: Profile → Support lets you report bugs, content or billing issues and chat with our team. On the web, use the contact form or email [email protected].
How fast do you answer?
Within 2 business days, usually much faster. Billing issues are prioritized.